FREQUENTLY ASKED QUESTIONS
Q: How long does it take to get my finished products?
A: The timeframe for the delivery of the finished images varies on a case-by-case basis. The average time for a delivery is approximately 3-4 weeks.
Q: Do you do Destination Shoots?
A: While AD Photography is based in the Baltimore/Washington Metropolitan Area, AD Photography serves clients all around the world. Destination Shoots are considered part of the "Custom Package" and the package includes the cost of travel as well as reasonable accommodations. Contact AD Photography for a free consultation by clicking here.
Q: Do you shoot in JPEG or RAW?
A: AD Photography ALWAYS shoots in RAW as the detail captured in the RAW format can always be improved without introducing imperfections, pixilation, etc… The RAW format provides for the most flexibility in post-production with minimal degradation of the image quality.
Q: Does your studio do Individual Portraits, Family Portraits, Newborn Photo sessions, Event or Business Shoots?
A: Yes, AD Photography has experience in many fields of photography. Contact AD Photography for more info.
Q: Do you deliver every image that you shoot?
A: No, AD Photography does not. Duplicates, test shots, missed focus shots, shots with bad expressions and other shots may degrade the overall quality of the delivered product. Therefore, only the best, hand-picked shots (both by the photographer as well as the customer) are touched-up and delivered.
Q: What does it mean for photos to be “touched up”?
A: “Touching up” in AD Photography’s terms is the same as his signature (standard) post-production. Post-production is the process where the image is perfected as the photographer sees fit. Only the touched-up images are delivered as the final product to the customer.
Q: Will I get image proofs prior to the final delivery of the service?
A: Yes, AD Photography will be in constant communication with the client(s) prior to delivering the final images.
Q: What happens if we go over the contracted amount of time?
A: AD Photography understands that not everything goes as planned during a photo session. Therefore, AD Photography never packs up before the contracted time, furthermore, he does not leave on the dot when the contracted time is up. Instead, AD Photography will ask you at the end of your contracted time if you would like to extend the session. If you would like us to stay overtime, additional rates will be charged specified in your contract rounded to the nearest 30-minute increment.
Q: What rights do I have to the digital prints?
A: You have the right to reprint and share your images however many times you want. However, you may not sell your images for profit without the written consent of AD Photography.
Q: Do you provide the RAW files from my photo session?
A: Each of the packages comes with. Full resolution image download. However, AD Photography typically does not provide RAW (unprocessed) files from the shoots because he believes in delivering a finished, touched-up product. However, this varies on a case-by-case basis, AD Photography may provide RAW images along with his post-produced JPG’s for an additional fee and restrictions. Contact AD Photography for more info.
Q: What if I lose images after delivery?
A: There is a $100 replacement charge for additional downloads of the images after the event has been archived. AD Photography strongly suggests that you make at least one copy of the download when you receive the final product.
Q: How do I order prints from your website?
A: On the Prints page of the website, there are multiple prints available for order. Note that prints are subject to change due to availability/exclusivity. If you would like to order custom/personalized print(s), please contact AD Photography to discuss possibilities and pricing by clicking here.
Q: Can I order prints of my images?
A: Yes, you can order prints of your images. See the question above for clarification.
Q: If I cancel my photo session, will I receive my deposit back?
A: Unfortunately, no. The deposit is used to secure a date for AD Photography’s services. By securing a date, AD Photography does not accept new clients for your date.
Q: If I change my photo session for a different date, would I be able to use my retainer fee towards a future date?
A: Generally, no. However, this is taken on a case-by-case basis. The reason for your cancellation as well as AD Photography’s availability is considered. In addition, if rates change from your original date to your newly desired date, the new rates will apply.
Q: What if my photo session requires special accommodations?
A: AD Photography will do his best to accommodate his clientele for a specific event. Please contact AD Photography to discuss such accommodations by clicking here.
Q: What if the type of photo shoot is not listed on your website?
A: If the type of photo session is not listed, please contact AD Photography to set up a “Custom Package”. Click here to contact AD Photography.
Q: When I choose one of your packages that requires a deposit at the time of the order, how does the rest of the payment work?
A: Upon choosing a specific package, a deposit may be required to secure your session. The deposit is processed via your preferred method. Two days prior to the scheduled event date, AD Photography will contact you for the remaining balance on your account. This is done to schedule (upon checking out) and confirm (two days prior) the event itself.
Q: Are the prices negotiable?
A: No, the prices are fixed and non-negotiable. Prices for the “Business Package” as well as “Custom Package” are decided upon the conclusion of the free consultation.
Q: How do I find out the price for a custom package?
A: You can find out more information by contacting AD Photography here. A free 30-minute consultation is offered to build the perfect, custom-tailored package that is right for you